Returns & order help

If there is a problem with your order, please contact us with your order number and a description of what has happened.

Damaged or incorrect items

Keep the item and its packaging while we help you resolve the issue. A description of the damage or the incorrect details will help us understand what needs to be put right.

A personalisation mistake

If you notice a spelling mistake after ordering, contact us as soon as possible. Tell us your order number and the correct text so we can check whether a change is still possible.